Help centre
Most quality complaints turn out to be prompt problems, not model problems. Before switching models, try naming the light source and the camera distance rather than how attractive the character is. If something here is wrong or missing, contact a person.
Getting a render you are happy with
Three changes fix most disappointing images.
- Name the light source and its direction. Flat images are almost always unlit images.
- Set the camera distance explicitly. Two words change more than a sentence of adjectives.
- Describe what the character is doing, not how they look.
Publishing and privacy
Who sees what, and when.
Free accounts
Generations publish automatically to the home feed and Explore.
Paid accounts
Review before publishing, and hide the prompt on individual posts. See plans.
Your history
Private either way. History images are served only to the account that made them.
When something breaks
Renders fail for two reasons, and the error message tells you which: the provider was briefly unavailable, or the prompt hit the content filter. The first is worth retrying. The second is not.
Common questions
Why did my render fail?
Either the provider was briefly unavailable, or the prompt hit the content filter. The error message distinguishes the two.
Why does my character look different each time?
Small wording changes move the face. Lock the seed and the model, then change one element at a time. Full guide.
Who can see my generation history?
Only you. History images are served exclusively to the signed-in account that made them.
Can I create images of a real person?
No. Real-person imagery and deepfakes are prohibited, as is any depiction of minors or non-consent.
How do I change my display name?
Open your profile menu and choose Edit profile. Renaming updates your name on everything you have already published.
What happens to my work if I cancel?
Published work remains subject to your account settings. Export anything important before a paid period ends.
Where to go next
Continue with plans and credits, prompting guides and contact a person.